VISITOR GUIDELINES DURING COVID-19
CLOSED - Monday-Wednesday
Thursday - Saturday 10AM - 5PM
Sunday 10AM - 3PM
*Please be aware our hours and days may change due to local health recommendations.
Due to COVID-19 and New York State guidelines we have new safety and sanitation measures in place for all visitors to the Tompkins Center for History & Culture.
We understand that visiting public spaces during COVID-19 has presented a new set of challenges and considerations, and we at The History Center and all the organizations at the Tompkins Center for History & Culture want to ensure that your visit is as safe and secure as possible. To that end we are instituting new safety, sanitation, and security measures throughout the building.
If you have any reflections or suggestions on how we could improve our practices for your comfort please contact Ben Sandberg at firstname.lastname@example.org.
All individuals (staff, volunteer, and visitors) in the building will wear face masks at all times in public spaces of the Tompkins Center for History & Culture.
The Exhibit Hall will only be open to you and the individuals/group you book at the time of your visit. No outside visitors or other members of the public will be permitted in the Exhibit Hall for the length of your visit. There may be staff or other groups in the Atrium and Downtown Visitors Center. If you are concerned or are particularly vulnerable to the virus, please email us and we are happy to schedule a set time where no one else is permitted in the first floor of the building. Your comfort and safety is our number one priority!
History Center staff will be receiving weekly COVID-19 tests to ensure it is safe for them to interact with the public.
History Center staff will sanitize all touched surfaces within the Exhibit Hall between each scheduled visit. We have planned for a minimum of 15 minutes between visiting groups to allow for this process.
All visits will be 45 minutes in length beginning at the start of each hour, allowing History Center staff 15 minutes between visiting groups to sanitize the Exhibit Hall.
You can book up to 15 people per visit. All visitors must wear masks at all times within the Tompkins Center for History & Culture building. Masks and hand sanitizer will be provided to all visitors entering the building.
Visitors will be permitted in the Atrium and Exhibit Hall, but there is no public access to the second or third floor of the building, or the CAP ArtSpace (there are currently no displays in this room). Please contact email@example.com regarding research requests and access to the Research Library.
Visits are still free! You can make as many visits in a week as you would like to give yourself plenty of time to explore all our exhibits. Our suggested admission price is $10 per adult, $4 per child. Your contribution is important for our continued ability to provide a safe public space within the community. No one will be prevented from visiting due to an inability to pay. Donations can be made in person at the time of your visit or online through our Donation page.
No food or drink is permitted in the building by visitors at this time, we request any food or beverage items to be kept inside bags or at the front desk for the duration of your visit. The water fountain on the first floor has also been disabled.
Once your visit is scheduled you will receive an email confirming your time and how to get here. We ask all visitors to sign a Health Declaration Form at the start of their visit to ensure no one has recently experienced symptoms related to COVID-19. We will also require contact information for all visitors to assist local contact tracers should it become important to communicate with you at a later date.
We are requesting that individuals visiting from out of New York State review the COVID-19 Travel Advisory List and refrain from visiting the museum until you have completed the state mandated 2-week quarantine after your travel if it is recommended to do so from your state, province, or country.
Please do not schedule a visit if you or any member of your group are awaiting results from a COVID-19 test, or were recently in close contact with someone who tested positive for the virus.
Please explore the local Inclusive Recreation Resource Center's profile of our handicap accessibility here.
This profile includes detailed information regarding the physical layout of the Exhibit Hall and Research Library, and alternate methods for engaging with our exhibits and materials for individuals with impaired sight or hearing. Print out visitor guides and auditory visitor guides can be requested at the docent desk to the right of the front entrance to the Exhibit Hall.
We do not have a parking lot associated with our building, however visitors with physical and/or movement impairment are encouraged to contact us at firstname.lastname@example.org in advance, and when possible they may use one of two staff parking spaces by the back entrance of our building. These spaces may not be used without advance communication.
Email email@example.com with any questions or feedback.